// Ukulungisa izinkinga
Alukho uxhumano? Sizokulungisa lokho.
I-eSIM yakho ye-AEY ifakiwe kodwa awunayo i-inthanethi phesheya? Ungethuki. Ezimweni eziningi, kungenxa yesinye salezi zilungiselelo ezine. Landela uhlu.
Checklist iPhone
- Ingabe i-eSIM ivuliwe? Izilungiselelo › Iselula: i-eSIM ye-AEY kufanele ivele, futhi ishwitshi layo livuliwe.
- Ingabe ingumthombo wedatha? Izilungiselelo › Iselula › «Idatha yeselula»: khetha i-eSIM ye-AEY.
- Ingabe i-roaming ivuliwe? Izilungiselelo › Iselula › [AEY eSIM] › Izinketho: vula «Data roaming».
- Ingabe inethiwekhi ikhethwe kahle? [AEY eSIM] › Inethiwekhi yedatha / Ukukhetha inethiwekhi: yishiye ku-«Okuzenzakalelayo», noma ukhethe wena umhlinzeki wendawo.
Checklist Android
- Ingabe i-eSIM ivuliwe? Izilungiselelo › Amakhadi e-SIM: qinisekisa ukuthi i-eSIM ye-AEY ivuliwe.
- Ingabe ingumthombo wedatha? Izilungiselelo › Amakhadi e-SIM › Idatha yeselula: khetha i-eSIM ye-AEY.
- Ingabe i-roaming ivuliwe? Izilungiselelo › Amakhadi e-SIM › [AEY eSIM]: vula «Roaming».
- Ingabe inethiwekhi ikhethwe kahle? Izilungiselelo › Inethiwekhi yeselula › Abahlinzeki: yishiye kokuzenzakalelayo, noma ukhethe wena umhlinzeki wendawo.
Awukaxhumeki namanje?
Essayez ces gestes simples : qalisa kabusha ifoni yakho, noma uvule bese uyivala imodi yendiza ukuze uphoqe ukusesha kabusha inethiwekhi.
Uma inkinga iqhubeka, silapha: sibhalele ku-contact@aey-mobile.com — kuphendula umuntu wangempela, ngokushesha.
Imibuzo evame ukubuzwa
I-eSIM yami ikhombisa «Ayikho insizakalo», kujwayelekile lokhu?
Ngaphambi kokuba ufike lapho uya khona, i-eSIM ivame ukukhombisa «Ayikho insizakalo» noma «Iyasesha»: kujwayelekile, ixhumana nenethiwekhi yendawo lapho usufikile. Qinisekisa nje ukuthi i-roaming ivuliwe.
Ingabe kumele ngivale inombolo yami evamile?
Cha, akudingekile. Kodwa ukuze ugweme izindleko ze-roaming enombolweni yakho evamile, ungavala «idatha yaphesheya» yayo bese usebenzisa i-eSIM ye-AEY kuphela ku-inthanethi.
Ma data ne fonctionne que par moments ?
Lokhu kuvame ukubangelwa ukukhethwa kwenethiwekhi okungazinzile. Khetha inkampani yenethiwekhi ngesandla (isinyathelo 4) bese ukhetha inethiwekhi enesignali enhle lapho ukhona.